Thank You For Contacting Us

Our cat Bella travelled from London to Sydney with Pets Let’s Travel, and the experience could not have been better. From the very first call, the team explained each step clearly and made sure we understood all the requirements for international travel. They arranged everything, including flight bookings, health checks and customs paperwork, and kept us informed with regular updates along the way. What really stood out was how kind and caring everyone was with Bella. When she arrived in Sydney calm and healthy, it felt like we had been looked after just as much as she had.

Our Labrador Max was relocated from London to New York with Pets Let’s Travel, and the level of professionalism was outstanding. The team took time to answer every question, helping us prepare Max’s documents and travel crate well ahead of the move. On travel day, they sent photos and messages to reassure us he was settled and comfortable. We received constant updates while he was in the air and during customs clearance in New York. When Max arrived safely at our new home, we knew we had made the right choice—everything went exactly as promised.

I had two cats, Coco and Misty, that needed to join me in Dubai after I relocated for work. Pets Let’s Travel handled the entire process and made it so easy. They took care of all UAE import documents, arranged a temperature-controlled flight, and kept in touch before, during and after the journey. Both cats arrived healthy and relaxed, even after the long trip. The service was caring, efficient and very reassuring—I wouldn’t trust anyone else for international pet travel.

Our Golden Retriever, Milo, is part of our family, so choosing the right transport company was a big decision. Pets Let’s Travel were exceptional from start to finish. They helped us understand Canada’s entry requirements, arranged the veterinary checks and made sure all paperwork was ready well in advance. We received continuous updates while Milo was in transit, including confirmation when his flight landed. Seeing him safe, happy and tail-wagging when he arrived in Toronto was the best feeling—we can’t thank the team enough.

When I accepted a job offer in Germany, I was nervous about how to move my cat safely. Pets Let’s Travel took over everything with such care and attention to detail. They handled the vet checks, microchip verification, and even arranged the delivery straight to my new flat in Frankfurt. Communication was excellent, and I was updated at every stage. My cat arrived right on schedule, calm and comfortable, which says everything about how well the journey was managed.