Terms And conditions

Welcome to Pets Let’s Travel!

These Terms and Conditions (“Terms”) govern your use of our website and services, including pet transportation by our “Luxury Pet Transportation” service. By using our website or booking our services, you agree to these Terms.

Services

Pets Let’s Travel offers a variety of pet transportation services, including:

• Local pet transport
• National pet transport (within your country)
• International pet transport

We transport a variety of pets, including:

• Dogs
• Cats
• Rabbits
• Guinea pigs and hamsters
• Birds
• Reptiles

Booking and Payment

• Bookings can be made online or by phone.
• Payment is required in full at the time of booking.
• We accept most major credit cards.

Pricing

• Prices are based on the type of pet, distance traveled, and service level.
• We offer a variety of quotes to fit your needs.

Pet Requirements

• All pets must be up-to-date on vaccinations.
• Certain health certificates or permits may be required depending on the destination.
• Pets must be in good health for travel.
• Aggressive pets may not be accepted.

Our Responsibility

• We will provide safe, comfortable, and humane transportation for your pet.
• We will keep you updated on your pet’s journey with real-time information.
• We are not liable for any delays or cancellations caused by factors outside of our control (e.g., weather, airline disruptions).

Your Responsibility

• You are responsible for ensuring your pet meets all travel requirements.
• You must provide accurate and complete information about your pet.
• You are responsible for any fees or charges associated with your pet’s travel (e.g., customs fees, quarantine charges).

Cancellations and Refunds

• Cancellation fees may apply depending on the notice given.
• We offer flexible booking options whenever possible.
• Refunds will be processed according to our cancellation policy.

Limitation of Liability

• We are not liable for any injury, illness, or death of your pet unless caused by our gross negligence.

Dispute Resolution

• We will attempt to resolve any disputes amicably.
• These Terms will be governed by the laws of [insert your country].

Entire Agreement

These Terms constitute the entire agreement between you and Pets Let’s Travel.

Contact Us

If you have any questions about these Terms, please contact us at:

• Email: Info@pearllemongroup.com
• Phone:
  • UK: +442071833436
  • US: +16502784421

Business Hours

• Monday – Friday: 7am to 6pm
• Saturday: 9am to 4pm
• Sunday: Closed

Updates to these Terms

We may update these Terms from time to time. We will post any changes on our website.

By using our website or services, you agree to these Terms and Conditions.