Privacy Policy

Pets Let’s Travel Privacy Policy

Pets Let’s Travel is committed to protecting the privacy of our customers and their pets. This privacy policy explains the information we collect, how we use it, and how we keep it safe.

Information We Collect

We collect information you provide to us directly, such as:

  • Contact information: name, email address, phone number
  • Pet information: breed, species, special needs
  • Travel information: origin, destination, travel dates

We may also collect information automatically, such as:

  • Information from your browser and device
  • Information about your use of our website

How We Use Your Information

We use your information to:

  • Provide pet transportation services
  • Respond to your inquiries and requests
  • Send you pet travel updates and promotions (with your consent)
  • Improve our website and services

We will not share your information with third parties without your consent, except as necessary to:

  • Provide pet transportation services (e.g., with airlines or customs officials)
  • Comply with legal requirements

Data Security

We take steps to protect your information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure.

Your Choices

You can choose to opt out of receiving marketing emails from us. You can also access and update your personal information.

Contact Us

If you have any questions about our privacy policy, please contact us at:

  • Email: Info@pearllemongroup.com
  • Phone:
    • UK: +442071833436
    • US: +16502784421

Business Hours

  • Monday – Friday: 7am to 6pm
  • Saturday: 9am to 4pm
  • Sunday: Closed

Updates to this Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website.