About Us
The UK’s Trusted International & Domestic Pet Transport Experts
At Pets Lets Travel, we specialise in reliable, safe, and compassionate pet relocation services for families, individuals, and professionals across the UK and worldwide. Our mission is to ensure every pet travels comfortably, securely, and with the highest level of care—from home pick-up to safe arrival at their new destination.
Whether your pet is travelling across the UK or relocating overseas, we manage every step of the journey, giving you complete peace of mind during what can often be an emotional and complex process.
Who We Are
Pets Lets Travel was founded by a team of dedicated animal lovers and logistics professionals who recognised a major gap in the pet transport industry: families needed a service that was not only efficient and compliant, but also compassionate and personalised.
With extensive experience in international logistics, DEFRA compliance, and IATA live animal transport standards, our team brings together the perfect blend of expertise and empathy. We treat every pet as a valued family member—not as a shipment or cargo.
Since our inception, we’ve supported hundreds of pet owners with relocations across Europe, North America, Asia, the Middle East, and within the UK. From documentation to flight coordination, veterinary checks to crate preparation, we handle every detail with care and precision.
Our Mission
To provide safe, reliable, and stress-free pet relocation services for families across the world.
We aim to make every journey calm, organised, and comfortable for your pet, while giving owners the confidence and clarity they need throughout the relocation process. From your first consultation to final delivery, our mission is to protect your pet’s welfare and simplify your move.
We focus on personal guidance, customised travel planning, and clear communication at every stage. Our team coordinates veterinary requirements, airline regulations, customs processes, and comfort arrangements so your pet feels secure and supported. Whether it’s a domestic transfer or an international move, we ensure each relocation is handled with compassion, precision, and absolute care.
Our Vision
To be the world’s most trusted pet relocation partner—known for safety, transparency, and outstanding animal care.
We aspire to set new global standards in pet transport, raising the bar for communication, compliance, and welfare in every journey we undertake. Our vision is to continuously innovate through better travel protocols, improved comfort solutions, and stronger global partnerships.
We aim to empower pet owners with clear expectations, honest pricing, and real-time updates so they always know their companion is safe. By investing in training, technology, and welfare practices, we work toward a future where every pet relocation—no matter the distance—is handled smoothly, responsibly, and with genuine love.
Our Values
The Standards That Shape Every Journey
Care:
We treat every pet with kindness, patience, and respect, ensuring they feel safe and supported from pick-up to arrival.
Trust:
We maintain open, transparent communication at every stage, giving owners confidence and reassurance.
Commitment:
We always deliver on our promises, managing each relocation with accuracy, compassion, and professionalism.
Safety:
We comply with DEFRA, IATA, airline, and international regulations to guarantee your pet’s welfare at all times.
Our Story
Built to Solve the Challenges of Pet Relocation
Pets Lets Travel was created to fix the biggest problems in the pet travel industry: confusing regulations, inconsistent communication, and varying standards of animal care.
Our founders experienced firsthand how overwhelming it can be for pet owners relocating internationally. Complex paperwork, strict airline requirements, quarantine rules, and customs processes often leave families stressed and anxious.
We launched Pets Lets Travel to change that—to make the experience clearer, safer, and more supportive.
Today, we’ve helped transport hundreds of pets across the UK and globally, offering a service rooted in compassion, attention to detail, and complete compliance with animal welfare standards.
What Makes Us Different
Dedicated, Experienced, and Exceptionally Caring
We combine expert animal handling with global relocation experience to deliver a seamless, worry-free journey for your pet. Our personalised plans, real-time updates, and strict welfare standards ensure your pet receives the highest level of care from start to finish. With us, you get clarity, comfort, and confidence at every step.
Custom Travel Planning:
Every pet is unique. We create personalised travel plans based on breed, size, temperament, destination rules, and travel conditions.
World-Class Safety Standards:
We follow IATA Live Animal Regulations, DEFRA authorisations, and licensed welfare protocols for every journey.
Door-to-Door Service Worldwide:
From home collection in the UK to customs clearance abroad, we handle the full journey from start to finish.
Global Partner Network:
We work with trusted international agents, veterinary teams, and airport handlers who share our commitment to world-class animal care.
Transparent Pricing:
All quotations are itemised with no hidden fees or unexpected charges.
Constant Updates:
You receive regular communication, including travel updates, progress reports, and confirmation on arrival.
Our Commitment to Safety & Compliance
Licensed, Insured, and Fully Regulated
At Pets Lets Travel, safety isn’t optional—it’s built into everything we do.
We maintain:
- DEFRA licensing and authorisation
- Full compliance with IATA Live Animal Regulations
- Adherence to airline-standard crate requirements
- Secure handling procedures for ground and air travel
- Insurance coverage for all transport activities
- Verified veterinary and documentation protocols
With us, your pet’s welfare is protected by the highest industry standards.
Our Team
Animal Lovers, Specialists, and Logistics Experts
Our team includes:
- Pet relocation coordinators
- International logistics specialists
- Licensed animal handlers
- Veterinary support advisors
- Customs and documentation experts
Every member of our team is committed to ensuring a safe, smooth, and calm journey for your pet.
Our Achievements
A Track Record of Trusted Global Pet Relocation
Since our launch, we’ve proudly:
- Transported hundreds of pets across Europe, the USA, Canada, the Middle East, and Asia
- Managed complex, multi-step international moves
- Maintained a 100% safety record for all transported animals
- Earned consistent five-star reviews from clients worldwide
- Built a trusted network of global relocation partners
Our results speak for themselves—and we continue to aim higher every year.
Who We Help
Pet Relocation Support Across Multiple Client Types
We support:
- Families relocating internationally
- UK residents moving home
- Expats returning abroad
- Professionals relocating for work.
- Breeders and show pet owners
- Military families
- Corporate relocation programs
No matter the destination or complexity, we design the journey to meet your needs.
Our Standards of Trust
Dependable Service, Backed by Transparency and Care
When you work with Pets Lets Travel, you can expect:
- Clear communication
- Honest, itemised pricing
- Compliance with all welfare regulations
- Dedicated journey coordination
- Regular travel updates
- A compassionate team that puts your pet first
Trust, safety, and care guide every decision we make.
Let’s Plan Your Pet’s Journey Together
Safe. Simple. Stress-Free.
Whether you’re moving across the UK or relocating internationally, Pets Lets Travel is here to make the process effortless and worry-free. We guide you through every requirement, handle all logistics, and keep you informed from start to finish. Your pet’s comfort is our priority—and their journey is treated with the same care as your own.
Our specialists are always ready to answer questions, provide reassurance, and design a relocation plan that fits your pet’s needs. From documentation to delivery, you’ll have complete confidence knowing your pet is in the best possible hands.
Book a call today and begin planning your pet’s safe, comfortable journey with a team that truly cares.
FAQs
How does the pet relocation process work?
We begin with a consultation to assess your pet’s needs, travel destination, and required documents. Our team then handles logistics, bookings, veterinary checks, and secure transport arrangements. You receive updates at every step.
Is my pet safe during air travel?
Yes. We work only with airlines that follow strict live-animal transport standards. Pets travel in climate-controlled areas, and we ensure their crates, paperwork, and health checks meet international safety guidelines.
What documents are required for international pet relocation?
Requirements vary by country but usually include vaccinations, microchipping, health certificates, and import permits. We manage the entire documentation process to ensure full compliance.
How far in advance should I book relocation services?
We recommend 3–6 weeks for domestic travel and 6–12 weeks for international moves. Some destinations with stricter entry rules may need more time.
Do you handle quarantine arrangements if required?
Yes. If your destination country requires quarantine, we coordinate booking, paperwork, transfers, and welfare monitoring to make the process smooth and stress-free.
What type of travel crate does my pet need?
Your pet must travel in an airline-approved, IATA-compliant crate. We help you choose the correct size, ensure proper ventilation, and guide you on crate training before the journey.
Can my pet travel on the same flight as me?
In most cases, yes—depending on airline schedules, pet policies, and travel routes. We aim to align your pet’s journey with yours whenever possible.
Will my pet be fed during travel?
Pets typically fast before flights for safety. However, they always have access to water, and we prepare feeding instructions for layovers or long journeys where feeding is allowed.
Do you relocate all types of pets?
We primarily relocate dogs and cats, but can also accommodate birds, rabbits, and small animals, depending on regulations. Exotic pets may have additional requirements.
How much does pet relocation cost?
Costs depend on distance, airline fees, crate size, documentation, and destination regulations. We provide a clear, itemised quote with no hidden charges.
